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iSupport For Dementia - Training and support manual for carers of people with dementia - 2021


Worldwide, around 50 million people have dementia, a number that is projected to triple by 2050. Dementia causes significant psychological, emotional and social impacts on families, especially carers of people with dementia. iSupport aims to prevent and/or decrease mental and physical health problems associated with caregiving and to improve the quality of life of those caring for people with dementia.

iSupport is a self-help tool that provides skills and knowledge training for carers of people with dementia, including family members, relatives and friends. It includes five modules and accompanying exercises, namely: (i) introduction to dementia; (ii) being a caregiver; (iii) caring for me; (iv) providing everyday care; and (v) dealing with behaviour changes. The modules and exercises reflect those included in the hardcopy version of iSupport.

Course purpose

iSupport has been developed to provide accessible, evidence-based training and information, tailored to carers’ needs. It aims to improve knowledge and caregiving skills, such as carers’ ability to cope with dementia symptoms and care for themselves.  iSupport seeks to enable people with dementia to live in the community while preventing or reducing carer stress. The lessons included in this manual were carefully designed to help carers tackle the important challenges that they may face when caring for someone living with dementia.

Main objective.

Improve knowledge of dementia and caregiving skills, such as carers’ ability to cope with dementia symptoms and engage in self-care.


This iSupport manual is primarily for carers of people with dementia, including family members and relatives, friends, and other carers. However, iSupport may also be of interest to others, for example:

  • Nongovernmental organizations (NGOs) providing skills training, support and/or information to carers of people with dementia.
  • health and social care workers providing care and information to carers of people with dementia; and
  • Private sector representatives involved in the development of health technologies for dementia, dementia health care service delivery or health care insurance.


  • Introduction to dementia
  • Being a carer
  • Caring for me
  • Providing everyday care
  • Dealing with behaviour changes

Public Financial Management – 2021


Welcome to the e-Learning module on Public Financial Management (PFM). This is a supplementary module to the Health Financing Policy for Universal Health Coverage. It is strongly encouraged to complete this course before starting this PFM module.

This supplementary module will look at some of the issues surrounding Public Financial Management (PFM) and explore how PFM can provide a supportive environment for health financing reform toward universal health coverage. You will learn about the key steps of the budget cycle – budget formulation, budget execution and budget monitoring – and understand how they matter for health financing. After completing this module, you will have a better understanding of key PFM issues and how they can be addressed in the health sector.

This e-learning module comprises of five sections, which will walk you through the different stages of the budget cycle. From budget formulation, to budget execution and monitoring, the module highlights key bottlenecks facing the health sector as well as possible policy remedies to address these barriers. 

This course is designed for anyone contributing to health financing towards UHC. Knowledge on PFM is not a prerequisite.


Course purpose

The main purpose of this module is to raise awareness on the importance of public financial management for designing and implementing health financing reforms that effectively support progress toward universal health coverage.


Learning objectives

Main objective

After completing this module, you will have a better understanding of why and how PFM matters for progressing toward UHC, what are the most common PFM challenges facing the health sector and how to address these barriers.

Specific objectives

This module on Public Financial Management (PFM) is expected to:

  • Foster awareness on the basic principles of PFM and their interactions with health financing;
  • Capture the most common PFM challenges in the health sector- from budget formulation to budget execution and monitoring;
  • Learn from recent country experiences in addressing key PFM bottlenecks in the health sector;

Module Structure:

Section 1: Frameworks

  • Understand the different stages of the budget cycle
  • Capture the PFM principles for the health sector
  • Understand the roles of the different stakeholders in PFM
  • Understand how the health sector can engage in PFM reforms


Section 2: Budget formulation

  • The importance of budget development process
  • Key issues in budget development from a health sector perspective
  • Benefits and challenges of some policy measures


Section 3: Budget execution

  • Get evidence of chronic underspending in health
  • Understand the causes of underspending from a finance and health perspective
  • Assess the links between budget execution and budgetary space for health expansion


Section 4: Budget accountability

  • The importance of budget monitoring
  • Key requirements for budget monitoring in health


Section 5: Knowledge check

  • 6 multiple choice questions that evaluate participants on their understanding of the course content.

Cross-Programmatic Efficiency Analysis – 2021 (Self-Paced)

Welcome to the e-Learning module on Cross-Programmatic Efficiency Analysis (CPEA). After completing this module, you will know how to identify inefficiencies by taking a system-wide approach and will learn how to address these inefficiencies through targeted reforms.  

Using WHO’s System-wide approach to analysing efficiency across health programmes, you will learn how to unpack health programmes based on their common health system functions – financing, governance, service delivery, and creating resources (e.g. supply chain, information systems, health workers) – to understand how they interact with one another and the overall system, and where inefficiencies can be identified.  These cross-programmatic inefficiencies include duplications or misalignments across core health system functions that limit the ability to maintain or increase effective coverage of priority interventions. 

Engaging Communities in Preventing Suicide

This e-learning course comprises six modules which cover a step-by-step guidance on how to engage communities in suicide prevention. Each module covers a particular step in the process of developing, implementing and evaluating an action plan for suicide prevention led from within the community. This course is designed for anyone interested in developing activities to prevent suicide in their local community.